Bitdefender Internet Security 2014 Betriebsanweisung PDF herunterladen (Seite 163)

Bitdefender automatically adds the receivers of your e-mail messages to a Friends

List. The e-mail messages received from the contacts in the Friends list are

considered to be legitimate. They are not verified by the antispam filter and, thus,

they are never marked as [spam].

The automatic configuration of the Friends list does not prevent the detection errors

that may occur in these situations:

● You receive a lot of solicited commercial mail as a result of subscribing on various

websites. In this case, the solution is to add the e-mail addresses from which you

receive such e-mail messages to the Friends list.

● A significant part of your legitimate mail is from people to whom you never

e-mailed before, such as customers, potential business partners and others. Other

solutions are required in this case.

1. If you are using one of the mail clients Bitdefender integrates into, indicate

detection errors.

Note

Bitdefender integrates into the most commonly used mail clients through an

easy-to-use antispam toolbar. For a complete list of supported mail clients,

please refer to “Supported e-mail clients and protocols” (p. 94).

2. Decrease antispam protection level. By decreasing the protection level, the

antispam filter will need more spam indications to classify an e-mail message

as spam. Try this solution only if many legitimate messages (including solicited

commercial messages) are incorrectly detected as spam.

Add contacts to Friends List

If you are using a supported mail client, you can easily add the senders of legitimate

messages to the Friends list. Follow these steps:

1. In your mail client, select an e-mail message from the sender that you want to

add to the Friends list.

2. Click the Add Friend button on the Bitdefender antispam toolbar.

3. You may be asked to acknowledge the addresses added to the Friends list. Select

Don't show this message again and click OK.

You will always receive e-mail messages from this address no matter what they

contain.

If you are using a different mail client, you can add contacts to the Friends list from

the Bitdefender interface. Follow these steps:

1. Open the Bitdefender window.

Solving common issues

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Bitdefender Internet Security 2014 Betriebsanweisung Seite 163