Bitdefender Internet Security 2014 Betriebsanweisung PDF herunterladen (Seite 158)

Close Bitdefender, open the software application and try again to connect to the

Internet.

If this information was not helpful, you can contact Bitdefender for support as

described in section “Asking for help” (p. 172).

26.5. I cannot access a device on my network

Depending on the network you are connected to, the Bitdefender firewall may block

the connection between your system and another device (such as another computer

or a printer). As a result, you may no longer share or print files.

In this case, the best solution is to configure Bitdefender to automatically allow

connections to and from the respective device. For each network connection you

can configure a special trusted zone.

A trusted zone is a device that you fully trust. All traffic between your computer and

the trusted device is allowed. To share resources with specific devices, such as

computers or printers, add them as trusted zones.

To add a trusted zone on your network adapters, follow these steps:

1. Open the Bitdefender window.

2. Click the Settings button on the upper toolbar..

3. In the Settings Overview window, select Firewall.

4. In the Firewall Settings window, select the Settings tab.

5. Under Firewall Rules, click Adapter Rules.

6. To add a zone, click the corresponding button. A new window displaying the IP

addresses of the devices connected to the network will appear.

7. Select the IP address of the computer or the printer you want to add, or type an

address or address range in the provided text box.

8. Select Allow and then click OK and Close.

If you still cannot connect to the device, the issue may not be caused by Bitdefender.

Check for other potential causes, such as the following:

● The firewall on the other computer may block file and printer sharing with your

computer.

▶ If the Windows Firewall is used, it can be configured to allow file and printer

sharing as follows:

– In Windows XP:

1. Click Start, go to Control Panel and select Security Center.

2. Open the Windows Firewall settings window and select Exceptions tab.

Solving common issues

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Bitdefender Internet Security 2014 Betriebsanweisung Seite 158